Who is responsible for your information
Oak Coast Studio is responsible for the personal information described in this policy. We operate as an independent digital studio and serve clients remotely across the United States and other English-speaking markets.
Privacy questions and requests can be sent to hello@oakcoaststudio.com.
Information we collect
We collect only the information needed to operate this website, understand its performance and respond to a project inquiry.
- Your name and email address when you submit the contact form.
- The project details or message you choose to send.
- Later correspondence about your inquiry.
- Basic technical and security information needed to deliver and protect the website.
- Page-view and successful-contact events measured through the Meta Pixel. Form names, email addresses and message text are not included in those Pixel events.
How we use information
- Respond to inquiries and prepare requested project information or proposals.
- Communicate about a potential or active client relationship.
- Operate, secure and troubleshoot the website and contact form.
- Measure visits and successful contact submissions so we can understand whether the website and Meta campaigns are effective.
- Comply with legal obligations and protect our rights.
Service providers and international processing
We use website hosting and infrastructure providers to keep the site available. When you submit the inquiry form, the website's protected server endpoint uses Resend, a transactional email provider, to deliver the information to Oak Coast Studio's primary business inbox and a business-controlled backup inbox without opening an email application on your device.
Resend processes the submitted name, email addresses, selected service, message and basic delivery or security information needed to transmit and protect the request. Resend may retain email delivery records according to the Oak Coast Studio account settings and its privacy terms. Form information is not sent to the Meta Pixel.
With the visitor's permission, Meta may receive the limited technical information and measurement events described above. These providers act under their own terms and privacy safeguards and may process information in countries other than the one where you live.
How long we keep information
Inquiry and correspondence information is kept only as long as reasonably needed to respond, maintain business records, resolve disputes and meet legal obligations. Retention may differ when an inquiry becomes a client project. Resend delivery records are retained according to the provider account settings and its privacy terms. Analytics retention varies by data type and the settings applied in the relevant provider account; we do not keep measurement data longer than reasonably needed for the purposes described here.
Your choices and rights
Depending on where you live, you may ask to access, correct, delete or receive a copy of your personal information, or object to or restrict certain processing. Oak Coast Studio does not sell personal information for money. On your first visit, the website presents equally prominent choices to accept optional tracking or continue with necessary technology only. The site remains available if you refuse. You can reopen Cookie settings at any time to change your choice or restrict cookies through your browser.
Send a request to hello@oakcoaststudio.com. We may need to verify your identity before completing it.
Provider privacy information
The following official resources describe our service providers and their privacy controls.
Security and children
We use reasonable technical and organizational measures to protect information, but no online system can be guaranteed completely secure. This business website is not directed to children, and we do not knowingly collect personal information from children through the contact form.
Updates to this policy
We may update this policy when the website, services, providers or legal obligations change. The current version will remain available on this page with its updated date.